Shipping policy

Shipping Policy

1. Processing Time:
- All orders are processed within [2-3] business days (excluding weekends and holidays) after receiving full payment. You will receive an email confirmation once your order has been processed and is ready for shipment.

2. Shipping Rates:
- Shipping charges for your order will be calculated and displayed at checkout.

3. Shipping Methods:
- We offer the following shipping methods:
- Standard Shipping: [5-8 business days]
Contact customer service 4420hairbff@gmail.com for overnight shipping options. 

4. Shipment Confirmation & Order Tracking:
- You will receive a shipment confirmation email containing tracking numbers once your order has been shipped. The tracking number will be active after order is shipped.

5. Custom Duties & Taxes:
- The buyer is responsible for any customs duties, taxes, or import fees that may apply to international shipments. We are not responsible for delays due to customs.

6. Lost, Stolen, or Damaged Items:**
- BFFHair is not responsible for any items lost, stolen, or damaged during transit. If your order is damaged, please contact the shipment carrier to file a claim.

7. International Shipping:
- We offer international shipping to select countries. Please note that delivery times for international orders may vary.

8. Changes to Shipping Address:
- It is the responsibility of the customer to ensure that the shipping address provided is accurate. If you need to make changes to your shipping address, please contact us immediately. We are not responsible for items shipped to an incorrect address.

9. Returns Due to Shipping Issues:
- If a package is returned to us due to an incorrect address provided by the customer or if the customer fails to collect the package from the designated carrier location, the customer will be responsible for the cost of reshipping the item.

10. Contact Information:
- If you have any questions about your order or our shipping policy, please contact us at 4420hairbff@gmail.com.